Client Quotes
      Quotes from our clients. To return to the Client List use the arrows or click here.
       
    Bass Hotels and Resorts
     

Next Step offer the reassuring ability to take a brief in changing times and
deliver a service that enables us to improve our performance in tangible business related ways. Their capacity for listening and understanding is second to none.

Leslie Ritson (Regional Vice President UK & Scandinavia)

       
    ChevronTexaco
     

" …Next Step had already formed a truly close ‘partnership’ with Texaco North Sea Limited and had done a great deal of respected work for us, so it was easy to choose a team that had a great track record. With Next Step’s guidance and coaching the Senior Team were able to articulate what we wanted and a plan to achieve it."

Chris Sanders and Roger Bradley (Offshore Installation Managers)

Also see Texaco

       
    Blue Circle
     

 " …People were delighted at how effective Next Step were in running the Team Development Programmes and how they moulded each event to fit the team’s development needs so that they could concentrate on the issues that they needed to plan for. Next Step took a lot of trouble to make sure their interventions fit not only our business needs but also our culture as well."

Mike Watson (General Manager)

       
    Friends Provident
     

 "…Next Step continue to exceed our expectations delivering high-quality, innovative, results-focussed team development initiatives, which are aligned to continually changing business needs and requirements."

Martin Jackson (Group Finance Director)

       
    Holiday Inn
     

"…When we decided to look at developing our Supervisory staff, it was logical that we discussed our needs with Next Step. We felt that they understood and appreciated the company’s vision and were able to meet our requirements by supplying innovative, interesting and ‘fun’ training, whilst still providing a structured environment for learning to take place."

Barbara Sutton (Human Resources Manager)

       
    Mars Confectionery - Division of Mars UK Ltd
     

" …I have seldom come across a consultancy that takes so much trouble to get it right for the client by recreating the dynamics of the business in order to enable the participants to find direct ways to apply their learning. Next Step’s expertise in designing and building programmes that develop and progress themes logically and imaginatively is impressive and leading edge."

Dave Hammond (Learning and Development Manager)

       
       
    Telelogic DOORS UK Ltd
     

 "…Next Step have demonstrated exceptional ability to design and run Team Development programmes that are highly "customised" to our culture. The participants have reacted with great enthusiasm to the consistent themes and messages concerning Next Step’s ‘One Team Journey’ and we have implemented the key Team Activities in our organisation".

Bert Montgomery (Operations Director)

       
    Texaco North Sea Limited
     

" …Next Step had already formed a truly close ‘partnership’ with Texaco North Sea Limited and had done a great deal of respected work for us, so it was easy to choose a team that had a great track record. With Next Step’s guidance and coaching the Senior Team were able to articulate what we wanted and a plan to achieve it."

Chris Sanders and Roger Bradley (Offshore Installation Managers)

       
      Texaco Energy Systems Inc.
     

"Creating an innovative technology-based unit inside a 100 year old company primarily focussed on maximising returns from mature businesses, raises a set of unique issues. Establishing an appropriate culture to deal with a New World of energy technology is one thing, but nurturing the culture through rapid change is another. Through focussed team activities, identification of a manageable portfolio of enabling strategies, and one-on-one consulting, Next Step has given the organisation tools to maintain, grow and fully utilise the culture that is so essential to success in this new business environment."

Graham H. Batcheler, President

       
      Texaco Ltd
     

"As internal O.D. consultants we find having the Next Step team available to us is invaluable both in assisting us in resourcing up for larger projects and in providing us with a reliable resource to whom we can delegate projects virtually 100% safe in the knowledge that they will deliver a valuable "product" to our business units. If it's Teamwork, Leadership Development or any kind of top team facilitation, then Next Step will get consideration, and many of our business units request repeat work with NSMD."

Organisational Effectiveness Manager

       
      Texaco Energy Systems Inc.
     

"Our management, technology and business teams have been extremely successful in breaking into new, non-traditional areas of business for Texaco. Next Step has been an invaluable contributor to this success, guiding us at the management levels, assisting at all levels with developing shared vision and purpose, and coaching us through a transition to a fast-moving, fast-thinking enterprise. They have helped us understand fundamentally but at a very practical and useful level 'who we are, what we're about, and how we get things done'. We can only be successful if we can establish a competitive network of suppliers, customers and business partners - we view this self-awareness of our culture as a prerequisite to success in collaborative activities.
A very big part of this assistance has been simply sitting down one-on-one with our team members and providing personal counselling and feedback consistent with our guiding vision - helping us keep our team together through a period of extremely rapid innovation, growth and, for individuals, personal challenge. In our business, there is no time for long, slow, regimented change processes - Next Step goes the extra mile in finding ways to work to our schedule and timetable.
As our business continues to grow, Next Step has become an integral component of our management team. We have seen many examples of innovative new companies and teams that cannot manage their own success and growth. Next Step helps us continuously monitor the pulse of our fast-growing organisation so we can face emerging threats early, and assists us select and rapidly integrate the right new team members.
Without the insight Next Step has led us to understand about ourselves as managers, leaders and team members, I am convinced we would not be as successful as we are today, nor as well-prepared for the challenges we will face in the future."

Greg A. Romney, Vice President 

       
    Whitbread Inns South East
     

" …Using Next Step’s Accelerated Results Method in conjunction with their outdoor programmes has resulted in consistently improved focus on task and some very successful trading."

Ted Kennedy (Managing Director)

       
      Whitbread Inns South East
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